Terms and Coditions

1. Introduction

Welcome to HAWK AUTO Services. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before booking or using any of our services.

2. Services

HAWK AUTO provides professional car detailing services, including but not limited to exterior polishing, interior cleaning, waxing, paint protection, and related auto care treatments. All services are subject to availability and may vary based on vehicle condition, size, and type.

3. Appointments & Bookings

  • Appointments can be made online, by phone, or in person.

  • A confirmation message will be sent once your booking is accepted.

  • Please ensure your vehicle is available at the scheduled time.

  • Late arrivals or cancellations made less than [24 hours] before the appointment may incur a rescheduling or cancellation fee.

4. Payments

  • Payment is due upon completion of the service unless agreed otherwise.

  • We accept [cash, card, or online payments].

  • Prices listed on the website are subject to change without notice.

  • Promotional offers or discounts cannot be combined unless stated otherwise.

5. Vehicle Condition

Customers are responsible for disclosing any existing damage, defects, or aftermarket modifications before service. HAWK AUTO will not be held liable for pre-existing damage or issues arising from such conditions.

6. Liability

While we take utmost care during detailing, HAWK AUTO is not responsible for any loss or damage to personal items left inside the vehicle. Customers are advised to remove valuables before service.
We are not liable for indirect, incidental, or consequential damages related to our services.

7. Warranty & Satisfaction

We strive for 100% customer satisfaction. If you are unsatisfied with any service, please notify us within [24 hours] of completion, and we will review the issue. However, we do not guarantee results for vehicles with excessive wear, deep stains, or paint damage beyond detailing correction.

8. Cancellations & Refunds

  • Cancellations made more than [24 hours] in advance will not incur any charge.

  • No-shows or late cancellations may result in a partial or full service charge.

  • Refunds are issued only at the company’s discretion.

9. Privacy Policy

We respect your privacy. Any personal information collected through our website or in person is used solely for booking, communication, and service purposes. We do not share your data with third parties without consent. (See our [Privacy Policy] for details.)

10. Changes to Terms

HAWK AUTO reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our services indicates acceptance of the revised terms.

11. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact:
HAWK AUTO
Email: info@hawkautoservices.com
Phone: +965 60777288
Address: Al Rai, Block 1, 8 ST, Building 1634, Behind The Avenues