Privacy Policy

1. Introduction

At HAWK AUTO, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or use our car detailing services. By using our website or services, you agree to the terms described below.

2. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, phone number, email address, and vehicle details when booking or contacting us.

  • Payment Information: Billing details required to process payments (securely handled by our payment partners).

  • Website Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on the site.

3. How We Use Your Information

Your information is used to:

  • Process bookings and provide requested services.

  • Communicate with you about appointments, promotions, or updates.

  • Improve our website, services, and customer experience.

  • Maintain records for accounting and legal compliance.

We do not sell, trade, or rent your personal data to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies to improve user experience, analyze traffic, and remember your preferences. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly as a result.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Payment information is processed through secure, encrypted systems handled by trusted third-party providers.

6. Sharing of Information

We may share limited information only when necessary:

  • With service providers (e.g., payment processors or hosting platforms) to operate our business.

  • When required by law or legal processes.

All third-party partners are required to protect your information in accordance with this Privacy Policy.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing communications at any time.

  • Request a copy of your data held by us.

To exercise these rights, please contact us using the details below.

8. Retention of Information

We retain your personal data only as long as necessary to provide our services, fulfill legal obligations, and resolve disputes.

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated date noted at the top.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:
HAWK AUTO
Email: info@hawkautoservices.com
Phone: +965 60777288
Address: Al Rai, Block 1, 8 ST, Building 1634, Behind The Avenues